Lodge Coaches - High Easter, Essex - UK, Continental, Christmas, Cruise Holidays, Day Excursions, Wedding and Vintage Coach Hire

Frequently Asked Questions

Is my money protected?

Everyone booking a Lodge Coaches holiday is fully protected for the deposit and final balance paid to us in the unlikely event of the insolvency of Lodge Coaches.

We are fully bonded with International Passenger Protection. This insurance has been arranged by Wrightsure for the repatriation of any monies, so all money paid to us is safe and secure.

Are your coaches modern, safe & air-conditioned?

Our fleet of modern Mercedes coaches feature the latest advances in safety and emission levels, are fully air conditioned for your comfort, are all fitted with reclining seats, adjustable arm and footrests, double-glazing and air suspension. On all of our touring coaches we have onboard toilet/washroom, fridge and hot water boiler.

Smoking is not permitted on the coaches but we make regular comfort stops. All vehicles comply with the latest regulations concerning safety and accident protection and are all maintained to the highest standard possible.

Will my holiday hotel be good quality and value?

We choose our hotels to offer levels of value, quality, comfort and service, to which our customers have become accustomed. Usually these are 3, 4 or 5 star standard ratings. We always try to ensure that our hotels consistently maintain high standards of accommodation, meals, service and personal attention that we expect of them.

On all European Tours please note that hotels may serve the traditional and locals specialities of the area. There may not be a choice of menu but a vegetarian meal is always included. Also some hotels may wish you to choose your dinner menu the evening before or morning of the actual day.

Is the service you provide caring and friendly?

Because we are a family run business we put much care and effort into ensuring that you have the best coach experience around. Starting with your first enquiry with our office staff to the top-class drivers who are selected for their outstanding customer care, politeness and knowledge which will make your day as enjoyable as possible.

We know that your journey is very important to you and we want to make sure that it is really just what you are looking for. We always have time for you - a formula that has led to many satisfied customers travelling with us year after year.

Do you have any baggage limitations?

Due to space limitations on board the tour coach and because of health and safety issues relating to our employees, you are asked to keep luggage to one medium sized suitcase 20" x 28" and weighing no more than 18 kilos per person together with hand luggage which can be stowed safely under your seat onthe coach. The only exception is when travelling on Continental holidays when we suggest the use of an overnight bag.

Will my holiday vary from what is stated in the brochure?

You will appreciate that all our holidays are booked with hotels and venues over a year in advance. We apologise that on a very rare occasion a circumstance may occur which is beyond our control.

How long have you been in business?

Lodge Coaches was establish in 1920 by the grandfather of the present partners, Andrew, Robert and Christopher, who play an active part in running the company, so it is very much a family concern. We aim to give a good reliable caring service as do our drivers who are all selected for their politeness and experience.

The holiday programme is an important part of the business and is an area in which we have many years of experience. If you wish to discuss your next holiday or need any more information, please contact our office to discuss your requirements.

What can I expect when travelling with you?

We provide comprehensive pick-up routes, no interchanges and no overnight land travel.

Do you provide a porterage service at the hotel?

At the majority of our main hotel accommodation there will be a handling service to help you with your luggage.

Accepted Payment Types

We accept cheques made payable to: 'Lodge Coaches', debit cards over the phone or cash paid in person at our office.

Tours Gallery

  • Lodge Coaches - Coach Holidays from Essex
  • Lodge Coaches - Coach Holidays from Essex
  • Lodge Coaches - Coach Holidays from Essex
  • Lodge Coaches - Coach Holidays from Essex
  • Lodge Coaches - Coach Holidays from Essex
  • Lodge Coaches - Coach Holidays from Essex

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Customer Review Just a note to thank you all for making my trip to the Hebrides so memorable & enjoyable. I've enjoyed all my holidays and day trips with Lodges but this venue was the most spectacular and will live in my memory.
Doris Kaye


Booking Hotline 01245 231262

FINANCIAL FAILURE INSURANCE: In accordance with 'The Package Travel, Package Holidays and Package Tours Regulations 1992' all passengers booking with J. W. Lodge & Sons Limited are fully protected for the initial deposit and subsequently the balance of all the monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of J. W. Lodge & Sons Limited.

There is no requirement for Financial Protection of day trip, and none is provided. This insurance is only valid for packages booked that DO NOT include flights.

CONSUMER AWARE: Your booking is insured by IPP Ltd and its panel or insurers. This insurance is only valid for passengers who book and pay directly with/to J. W. Lodge & Sons Limited. If you have booked and/or paid direct to a Travel Agent for a holiday with ourselves please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.

This insurance has been arranged by Wrightsure Services Hampshire Limited with International Passenger Protection Limited and is underwritten by certain Underwriters at Lloyd's.

J.W. Lodge & Sons Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

© J.W. Lodge & Sons Limited 2018

VAT No. 102810523